We do not capture and store personal information about
individuals who access our web site. We collect
information about you only to process your order.
When you place an order the information we may collect about you
- your name
- phone number
- e-mail address
- credit/debit card details (Credit/debit card details
are not collected by us but by PAYPAL to process payment.
PAYPAL use high security to protect your financial and
We are committed to protecting your privacy and do not store
personal information except for order fulfilment.
We will only e-mail you if we have a query about your order, or
to reply to your e-mail that you have sent to us, or to send you
a requested file, or to confirm that an order has arrived.
Viruses and 'Cookies'
We sell downloadable files which could potentially contain macro
viruses. Users should always virus check any files that
they download from this or any website. We may use
technology to track the patterns of behaviour of visitors to our
site and to protect our downloads. This can include using a
"cookie" which would be stored on your browser. You can usually
modify your browser to prevent this happening. The information
collected in this way can be used to identify you unless you
modify your browser settings.
Delivery of downloads
These are normally delivered within a very short period of time
for your immediate use. Very occasionally there may be a longer
delay and Learning Together will work with customers to
alleviate any problems in this area. Learning Together cannot
accept any liability what ever for any loss of any kind suffered
by a customer caused by such a delay except for the cost of the
downloads bought. Extreme care should be taken to follow
download instructions accurately as this is usually the cause of
Orders are sent by first class Royal Mail and usually take
from 1 - 3 days for delivery. World wide postage and
packing is £2.95.
If, for any reason, you want to cancel the order, you are
entitled to do so within 7 days after receipt of goods. You will
receive a full refund provided that the goods have not been used
and are in perfect condition suitable to be resold. Returning
goods will be at your own cost.
Our products are carefully packaged for delivery. However, goods
may be damaged in transit. If your order does not arrive in
perfect condition or has items missing we will replace the goods
or provide a refund.
We hope that you will be satisfied with our products and our
service. If you have a complaint we will do our best to resolve
the matter. If you have any questions/comments/complaints about
privacy or any other matter please email your concerns to
By using our web site you accept the terms as stated
above. If we change our policy or terms we will post any
changes on this page so that you are always aware of how
we operate our company.
Thank you for visiting